Privacy policy

This Privacy Policy explains how Lawhat Building & Construction Materials Trading L.L.C S.O.C (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website www.lawhat.ae, use our services, or communicate with us. We are committed to maintaining your privacy and complying with applicable laws in the United Arab Emirates (UAE), including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you directly, such as:

  • Name
  • Email address
  • Phone number
  • Delivery or billing address
  • Payment information (processed through secure third-party providers)

b. Non-Personal Information

Information automatically collected when you use our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and browsing activity
  • Cookies and analytical data

c. Communications

Messages, inquiries, or feedback submitted through forms, email, or chat.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and deliver our products or services
  • To process orders and payments securely
  • To communicate with you regarding your account, purchases, or inquiries
  • To send marketing updates (only with your consent)
  • To improve our website, services, or customer experience
  • To comply with legal or regulatory requirements

3. Sharing and Disclosure of Information

We do not sell or trade your personal data. Information may only be shared with:

  • Service providers (e.g., payment gateways, courier services, hosting providers)
  • Marketing partners, only if you have given consent
  • Government authorities, where required by UAE law or for fraud prevention
    All third parties are required to protect your data and use it only for agreed purposes.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your data against:

  • Unauthorised access
  • Loss or theft
  • Alteration or misuse

Your data may be stored on secure local or international servers, but always handled in compliance with the UAE PDPL.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve site functionality
  • Personalise user experience
  • Conduct analytics and marketing

You can control or delete cookies through your browser settings; however, disabling them may affect website functionality.

6. Your Rights Under UAE Law

You have the right to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request data deletion (where legally permissible)
  • Withdraw consent for marketing communications
  • Request a copy of your data

To exercise your rights, contact us at info@lawhat.ae

7. Marketing Communications

We will only send marketing messages if you have opted-in. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their policies before sharing personal data.

9. Data Retention

We retain personal information only for as long as:

  • Necessary to provide our services
  • Required for legal or business purposes
  • Until you request deletion (where legally applicable)

10. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age. If we become aware of such collection, we will delete the data promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website indicates your acceptance of these changes.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Lawhat Building & Construction Materials Trading L.L.C S.O.C
Email: info@lawhat.ae
Phone: +971 43 557 506
Address: Plot 597-598, Dubai Investment Park 2, Dubai, UAE